Shipping policy
1. Processing Time
We prepare and pack your order with care. Most orders are processed within 1–2 business days. During busy seasons, processing may take slightly longer, but we always try to ship as quickly as possible.
2. Shipping Time
Once your order is shipped, delivery time depends on your location and the shipping method you choose.
Typical delivery time:
• Local / Domestic Orders: 3–5 business days
• International Orders: 7–21 business days
(Delivery times may vary due to customs, delays, or courier conditions.)
3. Shipping Charges
At checkout, shipping costs are determined by your delivery location and the total weight of the items. The specific amount you will pay for shipping will be clearly shown before you finalize your purchase.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to follow your shipment until it arrives.
5. Incorrect Address
Please double-check your shipping details before placing your order.
If an incorrect address is provided, the customer will be responsible for any delay or reshipping fees.
6. Lost or Delayed Packages
We do our best to assist with delayed or lost shipments.
However, once a package is handed over to the courier, delivery time and handling are beyond our control.
If your package seems delayed, please contact us — we will gladly help track it.