رقم کی واپسی کی پالیسی

1. Eligibility for Returns

We want you to be satisfied with your purchase. If you receive a damaged, incorrect, or faulty item, you may request a return or exchange within 5 days of receiving your order.

Items must be:

      • Unused and in the original condition

      • In original packaging (if applicable)

      • Returned with proof of purchase

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2. Non-Returnable Items

Some items cannot be returned for safety and handling reasons. These may include:

      • Items damaged after delivery

      • Books with signs of use, writing, or wear

(If you are unsure, please contact us for clarification.)

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3. Exchanges

If you received a damaged or incorrect item, we will gladly exchange it for the same item or offer a suitable replacement if available.

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4. Return Shipping Costs

      • If the return is due to our mistake (damaged, wrong item), we will cover return shipping costs.

      • If the return is for personal reasons (change of mind), the customer is responsible for return shipping fees.